Paul Herdsman: Helping Customers With A Personal Touch

The human touch is sometimes missed when dealing with matters over the phone. Paul herdsman has helped create a company that brings the human factor back business. Paul Herdsman is part owner and chief operating officer of Nice Global. The company was founded in 2014 and is located in Jamaica.

 

What does the company do

 

Nice Global is an outsourcing company. The company’s main goal is to bring in more customers for your company. It handles calls, emails, and some sales that are taken by human operators instead of computers. This is where the personal touch counts the most. You would rather have a customer feels like they have been listened to then some machine. Because of that care, they are more likely to return it remain loyal customers.

 

Investing in the employees

 

Having the best employees around is key to a successful business. The company that Paul Herdsman has created make sure that each employee has the chance to advance. Also, Nice Global employees have the best training. This makes for a positive atmosphere in the workplace. Paul Herdsman also makes sure they each employee continue their training through education so they can keep on thriving.

 

Making the employee’s versatile

 

Paul Herman’s philosophy about employee growth is to make sure they learn every aspect of the job. He rewards them not by how much they produce but how to move the company in the right direction. The company has also had a recruitment plan. Paul Herdsman believes that recruiting is the best way to find the best and brightest employees the world have to offer. With all these factors in place Paul Herdsman’s plan for Nice Global works efficiently. Get Additional Information Here.

 

View Source: https://weeklyopinion.com/2018/06/lessons-entrepreneur-paul-herdsman/