Category: Business Strategist

Paul Herdsman: Co-founder Of The NICE Global

 

Paul Herdsman is a renowned businessman, with a wide experience and deep knowledge in diverse fields of business. Paul Herdsman is an expert when it comes to marketing and sales growth, customer acquisition, business growth and development, operational execution and also customer retention. Paul is a co-founder of the NICE Global, in Montego Bay, Jamaica, where he also serves as chief operational officer.

 

NICE Global is a company that basically offers their customers service solutions for their businesses. Provision of these services to companies that have already been operating for a while, enables them to lower overhead costs and improve both the customer retention and the customer engagement resulting to increase in revenue for every client. It’s a culture for the company to recognize the significant link between the company’s success and the success of their clients.

 

In an exclusive interview with IdeaMensch, Paul Herdsman explained what inspired him and how he got to start the business. He said that before they founded the Nice Global, he had served other companies in the management sector. In these companies, his basic duty was to streamline businesses for them to thrive longer. He also worked in the field of outsourcing the different business management aspects, offering services to 5 different countries, which later on became difficult to manage. However, the concern related to customer satisfaction became difficult for him to ignore. This prompted him to consider another way to offer the similar services, which resulted to the establishment of a physical center in Montego, Jamaica. Visit This Page for additional information.

 

He also explained how they make money, and the period of time the company took to become profitable after its establishment. Paul Herdsman said that the company’s generation of income is mainly through the services they offer to their clients. On the issue of becoming profitable, he said it took them very little time because during its establishment, there were already existing outsourcing locations which they consolidated. He added that they had clients who trusted the services they offered, rendering a readily available market.

 

Paul Herdsman resides in Boca Raton in the United States. He is a husband and a dad, and he likes fishing, going out to play golf during the weekend. Paul Herdsman is a great fan of technology, innovation and entrepreneurship.

 

Related reference: http://weeklyopinion.com/2018/06/lessons-entrepreneur-paul-herdsman/

 

 

Paul Herdsman: Helping Customers With A Personal Touch

The human touch is sometimes missed when dealing with matters over the phone. Paul herdsman has helped create a company that brings the human factor back business. Paul Herdsman is part owner and chief operating officer of Nice Global. The company was founded in 2014 and is located in Jamaica.

 

What does the company do

 

Nice Global is an outsourcing company. The company’s main goal is to bring in more customers for your company. It handles calls, emails, and some sales that are taken by human operators instead of computers. This is where the personal touch counts the most. You would rather have a customer feels like they have been listened to then some machine. Because of that care, they are more likely to return it remain loyal customers.

 

Investing in the employees

 

Having the best employees around is key to a successful business. The company that Paul Herdsman has created make sure that each employee has the chance to advance. Also, Nice Global employees have the best training. This makes for a positive atmosphere in the workplace. Paul Herdsman also makes sure they each employee continue their training through education so they can keep on thriving.

 

Making the employee’s versatile

 

Paul Herman’s philosophy about employee growth is to make sure they learn every aspect of the job. He rewards them not by how much they produce but how to move the company in the right direction. The company has also had a recruitment plan. Paul Herdsman believes that recruiting is the best way to find the best and brightest employees the world have to offer. With all these factors in place Paul Herdsman’s plan for Nice Global works efficiently. Get Additional Information Here.

 

View Source: https://weeklyopinion.com/2018/06/lessons-entrepreneur-paul-herdsman/